We can provide any Intel Dialogic hardware that you need. We have all of the most popular boards in stock
and offer extremely competitive pricing. From SC bus cables to high density interface boards we have it all.
Call or email for pricing and availability.
Software
We provide custom CTI applications and consulting on everything from small voice mail platforms.
All of our CTI Solutions Benefit from their open architecture Design. This allows for scalability
up to ANY NUMBER of ports with the opportunity for unified usage.
All applications make use of a unified GUI for ease of use and administration. All Channels can be managed easily
in real time as well as all extensions.
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Outbound Channel |
Inbound Channel |
Idle Channel |
All channels display line status,
Program state, Channel number and call duration as well as:
Outbound:
The number being called, the agents name, and agent's station engaged in
the call.
Also Call Status and currently playing VOX file.
Inbound:
Call status, Current ANI, the agents name, and agent's station engaged
in the call.
Also Call Status and currently playing VOX file.
Intel Board Simulator
Server 800
Voice/IP
Predictive Dialing
Automated Attendant
AudioTex
Voice Mail
Other Utilities and Tools
General Documentations
Excalibur - Predictive Dialer Platform
TELE-Construct - Scripting Platform
TELE-Construct - Advanced Scripting Guide
CTI-Tools - Presentation Guide
The CTI Environment
All System are Windows 2000, XP compatible and integrate with all
Microsoft Products.
Microsoft Windows is the preferred platform of all Mediatel Data USA
Products.
